Java Support Handbook

Welcome to Oracle Java SE Support!

These pages will help you leverage the benefits of your Java SE Subscription to help you mange the Java applications you are running and developing.

For any questions or assistance to resolve Java issues, you can contact us via My Oracle Support, if this is not something you have done before, start with the Accessing Java Support Through My Oracle Support section which is targeted at getting you set up and ready to file Java Service Requests (SRs).

Running production applications requires careful management, doubly so if they are mission critical, but there are guidelines to make sure that the applications remain as stable as possible for their lifetime. If you need help troubleshooting, it is important that you understand how to effectively work with us, what information to provide, etc.

Throughout these pages you will find links to articles on My Oracle Support knowledge base. These links include an article ID number at the end, like this: Information Center: Oracle Java SE - All Versions (KA752). These are documents that contain everything from downloads, to troubleshooting help, to reference materials. In order to access these you will first need to create a My Oracle Support Account.